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Code doesn't work

If the watch says the code is invalid, check these in order:

1
Is the code for this face?

Each code works for one face only. A code bought for Abyss won't work in Orbit 01's settings. Check which face your order lists on the recovery page.

2
Does the device code match?

Compare the code on your order with the one on your watch. If they differ, the code was bought for another watch.

On the orderK9UC-9USM
On the watchK9UC-8USM
3
Was it typed by hand?

Copy and paste instead. Easy to mix up:

8 B5 S2 ZU VD Q
4
Still stuck?

Send us your order number, the device code on your watch and a photo of the face. We reply within one working day, and reissue free if the device code was wrong.

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